> ## Documentation Index
> Fetch the complete documentation index at: https://help.ammdistro.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Contact support

> Use the chat button at the bottom right of any AMM Distro or ANTHM page, or the chat on this page, or email team@ammdistro.com.

Use the chat button at the bottom right of any AMM Distro or ANTHM page, or the chat on this page, or email [team@ammdistro.com](mailto:team@ammdistro.com). We reply in the same chat or by email.

If you have an AMM Distro manager, you can also contact them directly.

## Help us answer faster

Include:

* The email address you sign in with
* Your account or artist name
* The release title, and its Release ID, UPC or ISRC if you have them. The Release ID and UPC are on the release page.
* What you expected to happen and what happened instead
* The exact error message, or a screenshot

Write from the email address on your account when you can, so we can find your account and confirm it's you.

## Things only our team can do

Contact support for:

* Changing the email address you sign in with
* Fixing a release that's already in stores, when **Request changes** isn't available for it. The release page says "Changes to this release have to be made by our team. Contact support."
* Taking a release down from stores
* Changing an artist profile link that's locked after delivery
* Changing your PayPal payout email
* Correcting details on your tax form
* Questions about a hold on your account, or a copyright claim

## Before you write

A few quick checks:

* Can't sign in: check you're using the email your invitation was sent to, and check spam for the sign-in link.
* Release status: open the release. Its status card says what's happening and what's next.
* Money: the getting-paid checklist on **Money** shows what's left to set up.

**Related:** [Why is my account suspended, under review or frozen?](https://help.ammdistro.com/account-and-team/account-holds-and-reviews.md) · [Copyright claims and counter-notices](https://help.ammdistro.com/rights-and-policies/copyright-claims-and-counter-notices.md) · [Change your name, email or notification settings](https://help.ammdistro.com/account-and-team/change-your-name-email-or-notifications.md)


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